8ebd's Privacy Policy
A complete and transparent explanation of how your personal information is collected, used, and protected.
Introduction & Scope
This Privacy Policy applies to all users of the 8ebd platform. Please read it carefully, as it contains important details about your information.
8ebd is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of personal information belonging to all our members. This Privacy Policy ("Policy") explains how 8ebd collects, uses, stores, and discloses your personal information.
By using our website, mobile application, or any of our services, you are considered to have accepted the terms set out in this Policy. If you disagree with any part of this Policy, please stop using our services and contact us.
8ebd is committed to maintaining a fully transparent relationship with its users. Under no circumstances do we sell your information to third parties without your consent.
1 The Information We Collect
8ebd collects information in several ways. Below is a detailed description of what information is collected and under what circumstances.
Registration Information
Information you provide when creating an account:
- Full name
- Date of birth
- Email address
- Mobile number
- Password (encrypted)
Financial Information
Information required to process transactions:
- bKash / Nagad / Rocket / Upay number
- Deposit and withdrawal history
- Transaction amounts and dates
- Identity verification documents
Technical Information
Information collected automatically:
- IP address
- Browser type and version
- Device information
- Login time and date
- Page visit logs
Gaming Activity Information
Information related to your activity on the platform:
- Game history
- Betting patterns
- Win/loss records
- Session duration
Communication Information
Information collected when you contact us:
- Support chat messages
- Email correspondence
- Complaints and reviews
- Feedback and suggestions
Identity Verification Information
As part of the KYC process:
- Copy of national identity card
- Passport or driving licence
- Bank statement (where applicable)
- Selfie photo
2 How We Use Your Information
8ebd uses your information only for legitimate purposes. Information is used for the following reasons:
2.1 Service Delivery & Operations
Your information is used to create and manage your account, process financial transactions, personalise your gaming experience, and ensure the overall operation of our platform. This information is essential for delivering the various services offered by 8ebd.
2.2 Security & Fraud Prevention
Your information is analysed to ensure platform security, prevent unauthorised access, and detect suspicious activity. This is directly necessary to protect your account and funds.
2.3 Legal Compliance
We are obligated to store and process certain information in order to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
2.4 Customer Support
Your information is used to respond to any questions, issues, or requests you may have and to provide support. This is essential for our 24/7 live chat and email support team.
2.5 Service Improvement
Aggregated (non-personal) data is analysed to improve our platform and services and to develop new features.
2.6 Promotional Communications
With your consent, bonus offers and promotional information may be sent to you. You can opt out of these communications at any time.
3 Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the 8ebd website. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for the core operation of the platform. They are used to maintain login sessions, ensure security, and remember your preferences. These cookies cannot be disabled.
Analytics Cookies
These cookies collect information to help us understand how users interact with our site. This helps us improve our services. These cookies do not personally identify you.
Preference Cookies
These cookies are used to remember your language preference, display settings, and other personalised settings. They make your experience more convenient.
Cookie Controls
You can control or delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect some functionality of the site.
4 Data Security Measures
8ebd uses industry-standard security measures to protect your information. Our SSL encryption and multi-layered security technology keep your data secure at all times.
4.1 Encryption Technology
All communication between your browser and our servers is protected by SSL/TLS encryption. Your password and financial information are never stored as plain text — they are transformed using strong hashing algorithms.
4.2 Access Controls
Only authorised staff may access your information, and only as required for their specific role. All access is logged and regularly audited. Our staff operate under strict confidentiality agreements.
4.3 Secure Server Infrastructure
Our servers are located in secure data centres where physical and digital security is maintained 24/7. Regular backups ensure that data is never lost.
4.4 Security Testing
Our systems undergo regular security assessments and penetration testing. Any vulnerabilities are identified and resolved promptly. 8ebd remains vigilant in protecting user information at all times.
4.5 Data Breach Response
In the event of a data breach, we will promptly notify affected users and take immediate steps to limit the damage. Our incident response team is always on standby.
5 Sharing Information with Third Parties
8ebd does not sell your information to any third party. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
The necessary information is shared with payment processors such as bKash, Nagad, Rocket, and Upay to complete financial transactions. These processors are governed by their own privacy policies.
5.2 Technology Service Providers
We work with certain technology service providers to operate the site. They process information only in accordance with our instructions, and confidentiality agreements are in place with all of them.
5.3 Legal Authorities
Under legal obligations, information may be provided pursuant to a court order or a lawful request from a government body. We are legally required to comply in such cases.
5.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred. In such cases, we will notify users in advance.
6 Data Retention
How long 8ebd retains your information depends on the type of information and applicable legal requirements.
6.1 Active Accounts
All information will be retained for as long as your account remains active. This information is used to improve your experience using our services.
6.2 After Account Closure
Even after an account is closed or suspended, financial transaction records and KYC information will be retained for a specified period in accordance with legal requirements.
6.3 Marketing Data
If you withdraw consent for promotional communications, your information will no longer be used for that purpose. However, information required to provide services may be retained separately.
7 Your Data Rights
Every user of the 8ebd platform holds the following rights over their personal information:
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
Right to Correct Your Information
If your information is incorrect or incomplete, you have the right to have it corrected. This can be done through your account settings or by contacting support.
Right to Delete Your Information
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for specific purposes (such as marketing). We will honor such requests appropriately.
Right to Data Portability
You have the right to receive your information in a structured, commonly usable format. This is helpful if you wish to transfer it to another service in the future.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily restricted — for example, while a dispute about the accuracy of your data is being resolved.
To exercise these rights, please contact us. We will process your request within a reasonable timeframe.
8 Protection of Minors
Important: 8ebd is intended only for individuals aged 21 and above. We do not knowingly collect information from minors.
8ebd strictly ensures that minors (those under 21) do not register on our platform. Age is verified during the registration process, and proof of age is required as part of the KYC process.
If we become aware that a minor is using our service, we will immediately close that account and delete any collected information.
If you believe a minor is using our platform, please notify our support team immediately.
9 Policy Changes and Updates
8ebd may update this privacy policy from time to time. In the event of changes, we will notify you in the following ways:
- A prominent notice will be displayed on the website
- A message will be sent to your registered email address
- You will be notified about the update when you log in to the platform
For significant changes, your consent may be sought before the new policy takes effect. Continued use of the platform after the updated policy is in place will be considered acceptance of the changes.
We recommend that you check this page regularly to stay up to date with the latest policy.
10 Contact Us
Questions about privacy?
If you have any questions or concerns about this privacy policy, please get in touch with us. Our support team is available 24/7 to assist you.
Email:
Or contact us via our 24/7 live chat.
We provide support in both Bengali and English.
Enjoy 8ebd Safely
Your information is fully protected. We are by your side with SSL encryption and fair play guaranteed.